shein customer service

Return Policy
We're mooched in case you're not 100% happy with the things you got, and we have made the profits so natural for you!

Free Return
We just acknowledge returns stamped inside 60 days from the buy date. Utilize our arrival name to stamp your first return inside 40 days from the buy date, we'll spread the expense of your first return shipping! For later returns or extra returns after the first, a $7.99 expense will be deducted per return bundle, or you can return by utilizing your neighborhood post office at your expense.

1. Sign into your SHEIN account.
2. Discover the request in My Orders, click the "Arrival Item" catch.
3. Select the item(s) you might want to return, show the reasons, and submit.
4. Print the arrival mark and safely tape it outwardly of your arrival bundle.
5. Call the mail station to organize an accumulation or drop off at your closest mail station.

Note: return mark substantial for United States zone.

Return Conditions
Things returned must be in their unused condition with the first pressing. We don't acknowledge a returned thing that is worn, harmed, washed or modified in any capacity.
The accompanying things can't be returned or traded: bodysuits, unmentionables and sleepwear, swimwear, gems, and extras (aside from scarves, packs, and mermaid covers).

Note: Please don't send your arrival to the location on your bundle. That isn't our arrival address and will influence the preparing of your arrival.

Refunds
Returns will be prepared inside 7 endless supply of your bundle. The discount will be issued to your SHEIN Wallet or the first installment account per your solicitation.

Note：The unique transportation charge and protection are non-refundable.and if there is some of hacking issues discover no cash discounted in your records.
For More Details Contact Us on Shein Phone Number.